Can you remember a manager, boss, or superior that was one of the greatest leaders you have ever met? These types of individuals move another person’s perspective, and it makes sense as to why a company culture works through them. “It’s because of business leaders that are exceptionally awesome that their company culture becomes great as well,” says managing director of CapreLife Global. Company culture has been a huge topic recently. We’ve all heard of the very cool perks workers have when they work for Google or Facebook. “Company culture should make representatives want to stay and be around as much as possible. It makes work a kind of sanctuary that provides a comfort zone for professionalism; while getting your tasks accomplished on the daily,” says CapreLife Global.
According to the Harvard Business Review, an article called “Leaders Can Shape Company Culture Through Their Behaviors” by Jim Whitehurst writes “For me, an organizational culture is defined by how people inside the organization interact with each other. Culture is learned behavior — it’s not a by-product of operations. It’s not an overlay. We create our organizational culture by the actions we take; not the other way around […] Picture the following scenario. A group of executives decides that their organizational culture needs to become more “customer focused.” But when you look at the agenda of their meetings, there’s no time devoted to discussing how they can improve their customers’ experience. And how much time do those executives actually spend out in the field, visiting customers, let alone fielding calls from them? If these executives prioritize something other than customers in their behavior, don’t you think the rest of the organization will follow suit?”
“This is a great example. Company culture should run on what you want to achieve. If your vision is to have a focus on certain things such as client satisfaction or reaching high targets, your culture should aim to have the sort of mindset and environment for your workers to see how to achieve this goal,” says CapreLife Global. It’s a leader’s job of the company to implement this type of behavior so that the outcome results in that type of company culture. Whitehurst also writes, “The point is that building an innovative culture starts by looking at how you behave as a leader toward those trying to innovate. The same is true about any kind of culture: It all begins with the behavior of your leaders. To say that another way, if you are interested in changing the culture of your organization, your first step should be to look in the mirror and make sure you are setting the kind of behavioral example you want everyone else to follow.” “This ensures that leaders have a huge role in their company, not just the worker’s actions. But working together and having a good mindset produces results,” says CapreLife Global.